Terms & Conditions

 

Like festive shopping from the comfort of your own home?
 

Items bought between the 15th of November until the 24th of December 2023 can be returned until the 31st of January 2024. 

Items bought in-store need to be returned in a store as well. 


Doing your gift shopping online?
 

In all orders placed from the 15th of November we include a special "gift" sticker. Apply it to your present and loved ones can exchange the item in store without a receipt.


Don't miss the last day for festive deliveries!
 

To make sure that you get your purchase in time to gift it to your loved ones, you can find the last order dates for pre-holiday deliveries below. Place your order before noon (12 pm) to be absolutely sure to receive it in time.
 

COUNTRY CARRIER SHIPMENT DEADLINE FOR CHRISTMAS
AT GLS Home Delivery 15-12-2023
  GLS Parcelshop 15-12-2023
  DHL Express 21-12-2023
BE GLS Parcelshop 15-12-2023
  GLS Home Delivery 15-12-2023
  DHL Express 21-12-2023
BL DHL Express 21-12-2023
CH GLS Home Delivery 15-12-2023
CZ DHL Express 21-12-2023
DE GLS Parcelshop 15-12-2023
  GLS Home Delivery 15-12-2023
  DHL Home delivery 19-12-2023
  DHL Express 21-12-2023
DK GLS Parcelshop 20-12-2023
  GLS Home delivery 20-12-2023
EE DHL Express 21-12-2023
  GLS Home delivery 15-12-2023
FI GLS Home Delivery 14-12-2023
  DHL Express 21-12-2023
FR GLS Home Delivery 15-12-2023
  DHL Express 21-12-2023
HU DHL Express 21-12-2023
IE GLS Home Delivery 14-12-2023
  DHL Express 21-12-2023
IT GLS Home Delivery 15-12-2023
  DHL Express 21-12-2023
LT DHL Express 21-12-2023
LU GLS Home Delivery 15-12-2023
  GLS Parcelshop 15-12-2023
  DHL Express 21-12-2023
LV DHL Express 21-12-2023
NL GLS Home Delivery 15-12-2023
  DHL Express 21-12-2023
NO GLS Home Delivery 14-12-2023
PL DHL Express 21-12-2023
PT DHL Express 21-12-2023
RO DHL Express 21-12-2023
SE GLS Parcelshop 15-12-2023
  DHL Express 21-12-2023
SP DHL Express 21-12-2023
  GLS Home Delivery 15-12-2023
SK DHL Express 21-12-2023
UK GLS Home Delivery 14-12-2023
     

 

When you’re happy, we’re happy. If you have any questions or need any help, please reach out to our Customer Care Team at customercare@samsoe.com