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Support FAQ-cards Returns
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    I received a free treat in my order – do I need to send it back to you if I’m returning my order?
    I received a free treat in my order – do I need to send it back to you if I’m returning my order?
  • Home / Support / FAQ-cards / Returns
    Can I return a sale item?
    Can I return a sale item?
  • Home / Support / FAQ-cards / Returns
    Can I return an item in a different country than where I bought it?
    Can I return an item in a different country than where I bought it?
  • Home / Support / FAQ-cards / Returns
    How long do I have to return my order or part of my order to you?
    How long do I have to return my order or part of my order to you?
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    Do I need to pay for the return?
    Do I need to pay for the return?
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    What should I do if my refund is incorrect?
    What should I do if my refund is incorrect?
  • Home / Support / FAQ-cards / Returns
    Can I return an item I bought online to one of your stores?
    Can I return an item I bought online to one of your stores?
  • Home / Support / FAQ-cards / Returns
    How do I return something?
    How do I return something?
  • Home / Support / FAQ-cards / Returns
    How do I get a new returns form?
    How do I get a new returns form?
  • Home / Support / FAQ-cards / Returns
    How do I get a new prepaid return label?
    How do I get a new prepaid return label?
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    To which account are you refunding my money?
    To which account are you refunding my money?
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    What happens to my refund if my credit card no longer is in use?
    What happens to my refund if my credit card no longer is in use?
  • Home / Support / FAQ-cards / Returns
    Can I return more than one order in the same parcel?
    Can I return more than one order in the same parcel?
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    Can I return something I’ve bought in one of your stores online?
    Can I return something I’ve bought in one of your stores online?
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    I have returned something to you, but I haven’t got the refund yet?
    I have returned something to you, but I haven’t got the refund yet?
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